What are the shipping charges? All location in Singapore except Jurong Island, Sentosa and Oversea Shipping
(a) Items below 10kg @ $10
(b) items above 10kg @ $15
Can I arrange ‘pick-up’ for my parcel?
Yes, you can. Upon checking out from your shopping cart; select “self-collection”. You will have to adhere to our office operation hours 9.30am-6:00pm
What if I will not be home to receive the parcel?
Call hotline: 6358 1170 three days in advance to re-arrange delivery. Or email to [email protected] to rearrange shopping schedule.
Where does my package go if I not home?
Your package will be returned to us, you may call us @ 6358 1170 to arrange for self-pick-up at our office @ 1004 Toa Payoh Industrial Park, #02-1491, Singapore 319076
What if I am not home and your delivery man is there to deliver goods?
You will have to call hotline: 6358 1170 or email [email protected] to arrange for next delivery, an additional delivery charge will be imposed.
What happens if my parcel failed to turn up?
Call hotline: 6358 1170 or email to [email protected]
How long will the company keep my parcel?
Any unclaimed goods after 30days will be donated to a charity body of our choice.
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